Across the entire manufacturing sector, a similar transformation is taking place related to how knowledge and services are exchanged amongst key stakeholders in the entire distribution network.
What theme is emerging?
Industrial digital ecosystems focused on supporting customers.
These ecosystems are comprised of manufacturers, dealers, customers, suppliers, trade schools, and others, combined with a collection of online resources, tools, and training that enable stronger business relationships. Ultimately, each group leverages the digital ecosystem for improved connectivity, knowledge sharing, and revenue-generating opportunities.
The industrial digital ecosystem is essential for manufacturers and their constituents to gain significant business advantages in the rapidly evolving industrial sector.
Facebook, LinkedIn, and YouTube represent familiar social-type, online ecosystems for individuals. While these platforms may increase brand awareness, few companies consider them to be core aspects of their business operations. Meanwhile, industrial digital ecosystems focus primarily on:
Sharing assets and resources
Establishing new sources of revenue
Increasing the value of the product
With companies looking for new ways to support processes downstream from headline-grabbing Industry 4.0 developments (robotics, 3D printing, feedback sensors, etc.), the digital ecosystem is integral for manufacturers and their constituents to gain significant business advantages in the rapidly evolving industrial sector. These ecosystems serve to establish stronger relationships and to generate incremental revenue after production occurs, through more modern approaches to marketing, sales, and service.